Frequently Asked Questions - FAQ
Find answers to all your questions about our social media followers and likes services.
What are the delivery times?
Delivery usually begins within minutes of your payment. Depending on the quantity ordered, most orders are completed within 1 to 24 hours. For larger orders, it may take up to 48 hours. We use a progressive delivery system for a natural result.
Is it safe to buy followers?
We never ask for your social password, and payment is processed by Crédit Mutuel. Buying interactions may still breach platform rules, and platforms can remove signals or restrict accounts; no provider can guarantee freedom from risk.
Do I need to give my password?
No, absolutely never. We only need the link to your profile or post. We will never ask for your login credentials. Your security is our priority.
What payment methods do you accept?
We accept credit cards (Visa, Mastercard) through our secure payment system Monetico, the payment solution of Credit Mutuel bank. All transactions are encrypted and secure.
Can I get a refund?
If there is a problem, contact support with your order number. Redelivery, replacement, store credit, or any refund depends on the actual order state, selected service, and applicable terms; it is not automatic.
Will the followers drop?
A drop can occur after delivery. Eligible services may qualify for replacement during 30 days under the displayed terms; contact us with your order number for review.
Is your service discreet?
Yes, completely. No one will know you used our services. Followers arrive progressively and naturally, like organic growth. No mention will be visible on your profile.
How do I track my order?
After your purchase, you will receive a confirmation email with your order number. You can track progress in real time from your account dashboard on our website. You will be notified by email once delivery is complete.
Can I split my order across multiple accounts?
Currently, each order is linked to a single profile. If you want followers for multiple accounts, simply place a separate order for each one.
Is your company based in France?
Yes, MaxiFollowers is a French company registered in France. We have been operating since 2019 and are subject to French and European law, including GDPR for the protection of your data.